Shipping policy

Last updated: September 14, 2026

We'd rather tell you the real timeline up front than surprise you after you've paid. Here's how shipping works at Whyknot.

Shipping rate

We ship within the United States only. Standard U.S. shipping is a flat $5.99, and shipping is free on U.S. orders of $50 or more. Your rate is applied automatically at checkout based on your address and order total.

Delivery timeline

United States: $5.99 — free at $50+ · 5–10 business days, including processing

Rather than hold inventory, we work with partner suppliers who ship items directly to you. That keeps our prices low. If you need something by a specific date, email us before ordering so we can tell you honestly whether it's realistic.

Processing time

Orders are reviewed and sent for fulfillment within 1–2 business days of being placed. Processing time is included in the 5–10 business day delivery estimate above. We don't process or ship on weekends or U.S. holidays.

Tracking

You'll get a confirmation email as soon as you order, and a shipping confirmation email with a tracking number once your package ships. Tracking updates usually begin within 1 business day of shipment. See our Track Order page for help: https://getwhyknot.com/pages/track-order

Split shipments

If you order several items they may ship separately and arrive on different days, at no extra cost to you. You'll get tracking for each shipment.

Where we ship

We ship within the United States only.

Incorrect addresses

Please double-check your shipping address at checkout. If a package is returned to sender because the address was wrong or incomplete, we'll refund the item cost but not the original shipping. Email us right away if you spot a mistake — if your order hasn't been sent for fulfillment yet, we can usually fix it.

Lost or stolen packages

If tracking shows no movement for more than 14 days, email us and we'll open an investigation with the carrier. If a package is confirmed lost in transit, we'll replace it or refund you in full. For packages that tracking shows as delivered but you can't find, we'll help you file a carrier claim, though we can't refund confirmed deliveries.

Questions

Email getwhyknot@gmail.com and we'll get back to you within 1–2 business days.